Privacy
1.Scope
This policy explains what personal information premiumpeptides.ai collects, why, who it is shared with, and the rights you have over it. It covers this website and orders placed through it.
2.What we collect
Information you give us. When you order, we collect your name, email address, postal address, telephone number and order contents. If you apply to the affiliate programme we collect the details you submit in that form. If you hold an account, we store your sign-in email and a hashed password.
Payment information. Card and payment details are handled by our payment provider. We receive confirmation that a payment settled and a reference for it — we never receive or store your full payment credentials.
Information collected automatically. We record basic analytics about visits: pages viewed, approximate country and region derived from your connection, referring site, device and browser type, and time on page. This is used in aggregate to understand how the site performs.
3.Why we use it
To take and fulfil orders, to contact you about an order, to provide customer support, to maintain business and tax records, to operate and secure the site, to measure traffic, to calculate affiliate commission where an order used a referral code, and to comply with legal obligations.
Where the UK or EU General Data Protection Regulation applies, our legal bases are: performance of a contract (fulfilling your order), legitimate interests (site security, analytics, preventing abuse), and legal obligation (records we are required to keep).
4.Who we share it with
We share personal information only with service providers who need it to run the business, and only for that purpose: our hosting and content-delivery provider, our payment provider, our transactional email provider, and shipping carriers. Where an order uses an affiliate code, the affiliate can see that an order occurred and its value — they do not see your name, address, email or payment details.
We may also disclose information where required by law, to enforce our terms, or in connection with a sale or reorganisation of the business.
5.We do not sell your information
We do not sell personal information, and we do not share it for cross-context behavioural advertising, as those terms are used under California law. We have not done so in the preceding twelve months.
6.Retention
Order and transaction records are kept for as long as needed to fulfil the order and to meet accounting, tax and legal retention requirements. Account information is kept while the account is open. Analytics records are kept in aggregate.
7.Security
The site is served over TLS. Passwords are stored as hashes, never in plain text. Access to systems holding personal information is restricted. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8.Your rights
Depending on where you live, you may have the right to know what personal information we hold, to obtain a copy of it, to have it corrected or deleted, to opt out of any sale or sharing (we do neither), and not to be discriminated against for exercising these rights.
If the UK or EU GDPR applies to you, you additionally have rights of access, rectification, erasure, restriction, portability and objection, and the right to complain to your data protection authority.
To exercise any of these, email support@premiumpeptides.ai. We may need to verify your identity before acting, and will respond within the time required by applicable law.
9.Cookies and tracking
We use only what is needed to operate the site and to measure traffic in aggregate. We do not run third-party advertising or cross-site tracking. Most browsers let you block or delete cookies; doing so may affect how parts of the site work.
10.Children
This site is not directed to anyone under 18 and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
11.International transfers
We operate from the United States and our service providers may process information there. If you order from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection law may differ from that of your country.
12.Changes
We may update this policy. The date at the top shows when it last changed, and the version published at the time applies.
13.Contact
Questions about this policy or about the information we hold: support@premiumpeptides.ai.